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Thank you for shopping at Greatosmile. We appreciate your business and strive to provide the best possible service to our customers. This Shipping Policy outlines our procedures and terms regarding the shipment of your orders.

Order Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and holidays.
  • Please note that processing time may vary during peak seasons or promotional periods.

Shipping Methods:

  • We offer several shipping options for domestic and international orders, including standard shipping, expedited shipping, and express shipping.
  • The available shipping methods and their associated delivery times will be displayed during the checkout process. Please select the option that best suits your needs.

Shipping Rates:

  • Shipping rates are calculated based on the weight of the items in your order, the shipping destination, and the selected shipping method.
  • The shipping cost for your order will be displayed during the checkout process before you finalize your purchase.

Shipping Destinations:

  • We currently ship to addresses within [list of countries or regions you ship to].
  • If you are located outside of our shipping areas, please contact us for assistance, and we will do our best to accommodate your request.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
  • You can use this tracking number to monitor the status and location of your package through our website or the carrier's online tracking system.

Shipping Delays:

  • While we make every effort to ensure timely delivery of your orders, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, customs clearance, or carrier issues.
  • If your order is experiencing a significant delay, please contact us, and we will assist you in tracking and resolving the issue.

Incomplete or Incorrect Addresses:

  • It is the responsibility of the customer to provide accurate and complete shipping information at the time of checkout.
  • We are not liable for orders shipped to incomplete or incorrect addresses provided by the customer. Additional shipping charges may apply for re-shipping or redirecting orders due to address errors.

Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages after they have been successfully delivered to the shipping address provided by the customer.
  • If you believe your package has been lost or stolen, please contact the carrier directly to file a claim. We will assist you in any way we can to resolve the issue.

Shipping Policy Changes:

  • We reserve the right to update or modify this Shipping Policy at any time without prior notice.
  • Any changes to our shipping procedures will be reflected on this page, and we encourage you to review it periodically for updates.

If you have any questions or concerns about our Shipping Policy, please don't hesitate to contact us at Info@greatsmilemeaning.com. Thank you for choosing Greatosmile for your shopping needs.